I think the action plans will prove exceptionally relevant

Explained well with good structure.  The course has been extremely helpful in all three areas and I’m looking forward to implementing our action plan

Very clearly led us through our current engagement practices and how we could improve, and easily led to achievable action points to take to our strategy meeting

Lots of new ideas and practices that I hadn’t considered previously

Opportunity to talk about the principles of engagement, look at the tools and application of these….. – very thought provoking